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I ordered almost $800 worth of products and needed to return a $50 nail grinder (still in shrink wrap and box) and they wouldn't even work with me because I was past the 30 days. No store credit..nothing.

Nothing shipped when it should have and it was back ordered. However, they had their money right up front and I waited. I feel like they could have worked with me on issuing store credit since it was still wrapped up and never opened. Someone needs to review this policy and work with people a little more.

I'll start using Ryan's Pet Supply and not Pet Edge.

Location: Republic, Missouri

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